--- title: "Parent Support Advisor (PSA)" url: "https://castlehillinfantschool.org/parents/parent-support-advisor-psa" school: "Castle Hill Infant School" --- # Parent Support Advisor (PSA) ## Parent Support Advisor (PSA) Hello, My name is Carol and I am the Parent Support Adviser here at Castle Hill Infants. I am looking forward to meeting some of you I have not yet worked with. Home and School life are often linked, and I am here to help and support you if you have worries and need advice or a listening ear. Please contact me via my mobile [**07590939319**](tel:07590939319) or by email [**c.robertson@castlehill-inf.hants.sch.uk**](mailto:c.robertson@castlehill-inf.hants.sch.uk) or contact the school office who will let me know to contact you. Things I can help with: - Signpost to other agencies and make referrals on your behalf - Give general advice and guidance - Assist with financial worries /difficulties - Help with child development concerns - Support with strategies on positive parenting and managing your child’s behaviour - Offer support to your child in school through 1/1 Thrive if this is deemed appropriate ### Useful Contacts: **Young Minds** – Advice, resources and a parent helpline. They have a particularly good parent’s toolkit as well as the most recent publications and research around mental health in young people. Parents Helpline **[0808 802 5544](tel:0808%20802%205544)** YoungMinds Crisis Messenger If you need help check [**Young Minds**](https://www.youngminds.org.uk/) & [**Mind** ](https://www.mind.org.uk/information-support/helplines/%C2%A0) for advice and support for anyone experiencing a mental health problem. [**Hampshire Specialist Child and Adolescent Mental Health Service (CAMHS)**](https://hampshirecamhs.nhs.uk/help/parents-carers/) – Work with children and young people aged 0-18 years old that have mental health and emotional difficulties that are significantly affecting their life and relationships. [**Hampshire Youth Access (HYA)**](https://hampshireyouthaccess.org.uk/) – Advice and support for children across Hampshire. One of the services they provide is a free face to face counselling service for 5-17 year olds. **[02382 147 755](tel:02382%20147%20755)** [**Spotlight UK**](https://spotlightuk.org/) – Provide a variety of support and extra-curricular activities for families and young people. This includes after school clubs and a mentoring service. **[01256 242330 ](tel:01256%20242330%C2%A0)** [**YPI Counselling**](http://www.ypicounselling.co.uk) - YPI is the leading youth counselling charity in Basingstoke. They provide Mental Health and emotional support to young people aged 11 to 25 years old and parents of all ages through a range of interventions including 1-to-1 counselling sessions, group work and psycho-educational activities. **[01256 423 878 ](tel:01256%20423%20878%C2%A0)** [**School Nurse**](https://www.southernhealth.nhs.uk/get-involved/carers-and-families) – School Nurses are qualified nurses who have a specialist qualification in children and young people's public health and offer confidential advice and support to children, young people and their parent/ carers. [**Hampshire Healthy Families**](https://www.hampshirehealthyfamilies.org.uk) – For all things health and families in Hampshire **[NHS](https://www.nhs.uk/conditions/stress-anxiety-depression)** – Learning and resources around the 5 steps to mental wellbeing. [**Childline**](https://www.childline.org.uk/) - A free, private and confidential service where you can be you. Whatever your worry, whenever you need help, however you want to get in touch. Comforts, advises and protects children 24 hours a day and offers free confidential counselling. **[0800 1111](tel:0800%201111)** (24 hours) **MIND your head app for iOS and Android** – A mobile app with the purpose of improving mental health in young people. Getting children to think about mental health and remove the stigma attached to it. **[Hampshire SENDIASS](https://www.hampshiresendiass.co.uk)** – A free and confidential service offering impartial information, advice and support on issues relating to a child's or young person’s special educational needs or disability. GP – Always contact your GP if you are worried about your child or yourself. They are the first port of call and will put you in touch with the right people. [**Family Lives**](https://www.familylives.org.uk) – Family Lives is a national family support charity providing help and support in all aspects of family life. **[0808 800 2222 ](tel:0808%20800%202222%C2%A0)** [**The Mix**](https://www.themix.org.uk) - Information, support and listening for people under 25. **[0808 808 4994](tel:0808%20808%204994)** (24 hours) [**Samaritans**](https://www.samaritans.org) - 24 hour confidential listening and support for anyone who needs it. (Adults included) **** Phone **[116 123](tel:116%20123)** (24 hours) [**Headmeds**](https://youngminds.org.uk/youngminds-professionals/our-projects/headmeds) - Straight talk on mental health medication for young people. Read about other people’s experiences and get answers to those 'awkward' questions. [**B-eat**](https://www.beateatingdisorders.org.uk) - The UK's eating disorder charity. They have online support groups and a helpline for anyone under 18. **[0808 801 0711](tel:0808%20801%200711)** – Youth Line ### Parents - [Starting School in September 2027](https://castlehillinfantschool.org/parents/starting-school-in-september-2025) - [Calendar](https://castlehillinfantschool.org/calendar) - [Newsletters](https://castlehillinfantschool.org/parents/newsletters) - [Term Dates](https://castlehillinfantschool.org/termdates) - [School Meals](https://castlehillinfantschool.org/parents/school-meals) - [Magna Extended](https://castlehillinfantschool.org/parents/magna-extended) - [Attendance](https://castlehillinfantschool.org/parents/attendance) - [Administration of Medication](https://castlehillinfantschool.org/parents/administration-of-medication) - [Online Payments](https://castlehillinfantschool.org/parents/online-payments) - [Emergency Closure](https://castlehillinfantschool.org/parents/emergency-closure) - [FAQ](https://castlehillinfantschool.org/parents/faq) - [Parent Support Advisor (PSA)](https://castlehillinfantschool.org/parents/parent-support-advisor-psa) ![Castle Hill Infant School](https://files.schudio.com/castle-hill-infant-school/images/logo/castle-hill-infant-school-logo-white-circle.png) #### Castle Hill Infant School Winklebury Way Basingstoke Hampshire RG23 8BN 01256 898300 #### Useful Links - [Term Dates](https://castlehillinfantschool.org/termdates) - [Ofsted Report](https://castlehillinfantschool.org/about-our-school/ofsted-report) - [Policies](https://castlehillinfantschool.org/key-information/policies) - [SEND](https://castlehillinfantschool.org/key-information/send) - [Contact Us](https://castlehillinfantschool.org/contact) © Copyright 2024–2026 Castle Hill Infant School School & Trust Websites by [ ![Schudio logo](https://castlehillinfantschool.org/img/logo/light.png) ](https://www.schudio.com/)